Policies and Procedures

BalletNova is a 501(c)(3) nonprofit organization and cannot provide refunds; therefore, unless BalletNova cancels a class or workshop, tuition is not refundable, except in extreme circumstances and subject to approval by BalletNova. If a student decides to voluntarily drop out of a class, they or the student’s parent/guardian are still responsible for the full tuition.

If BalletNova cancels a class or workshop, you have the option to (1) receive a refund; (2) receive a credit on your account that can be applied towards future tuition; or (3) make a tax-deductible contribution for the amount.

Only documented medical circumstances that prohibit a student from taking class will be considered for the application of a medical credit towards the next semester. For more information on requesting a medical credit, please see the "Injury and Illness" section below.

Household credits are not transferable to other households. Unused credits are valid for 180 days after issuance.

BalletNova has a minimum student requirement to hold a class. If fewer than the minimum number of students required to hold a class is not met on a particular date/time, the options for the student(s) are to (1) take a 30-minute private lesson (normally a $45 value) during the scheduled class time or (2) make-up the class on another day before the end of the semester. BalletNova reserves the right to cancel a class for the remainder of the semester due to low enrollment or attendance.

Enrollment for classes is on a first-come, first-served basis. Subject to availability, new students are accepted throughout the semester on a prorated basis. Currently enrolled students have priority enrollment benefits, meaning they have the opportunity to register for classes (exception: summer workshops) in advance of the general public. Class sizes are limited; register early to ensure desired class date/time.

• Enrichment Program: Tuition is based on the entire session as posted, enrollment is required every session (e.g., if you register for the fall semester, you will need to re-enroll for the spring semester).
• Pre-Professional Program: Classes operate on an academic year schedule (September to June), registration is required every academic year.
• Adult Division: Adult classes are drop-in only. (Special multi-week workshops may require registration for the entire series.)

Enrollment forms may be submitted online or in person. Please note that enrollment forms are accepted and processed only after payment is made.

Tuition for classes in the Enrichment and Pre-Professional programs may be paid (1) in full or (2) in monthly installments, with the first payment due upon registration.

Please note the following:

• Installment programs may accrue additional fees.
• Installment payments do not represent a month-to-month agreement.; an installment plan represents a commitment to pay the tuition in full.
• All payments must be made prior to the end of the session.

Students or their parents/guardians are responsible for any additional costs resulting from switching to a higher-tuition class. No refunds are provided when students switch to a lower-tuition class.

Unless otherwise specified, class passes for open classes in our Adult Program are valid for 180 days from purchase. Adult class passes are non-refundable and non transferable.

BalletNova accepts cash, checks, and credit cards (American Express, Visa, MasterCard, Discover) online, by mail (BalletNova Center for Dance, 3443 Carlin Springs Road, Falls Church, VA 22205), or at the front desk. BalletNova is not able to accept payment over the phone.

ALL payments must be paid in full by the end of the semester or academic year, whichever is applicable.

There is a $25 fee for all returned checks, returned payments, and declined credit card charges.

A limited amount of financial aid is available to families who demonstrate need. To be considered for financial aid, please submit a Financial Aid Request Form, along with your most recent 1040 tax form. Financial aid is not guaranteed. Financial aid recipients must demonstrate consistent dedication to their training, have excellent attendance, and be ambassadors for BalletNova in their communities.

• One or more members in a single family enrolled in multiple.
• Enrichment classes in a single session receive a 5% tuition discount.
• Students enrolled in the Pre-Professional program are eligible for 50% off concurrent Enrichment classes.
• Senior Discount: 10% discount on adult classes (including pass cards); must present ID verifying age as 65+.
• Military Discount: 10% off tuition (including pass cards); must show valid military ID; subject to renewal.
• Alumni/Conservatory Division rate: 20% off adult classes. Note: Must have studied at BalletNova at the Conservatory Division level for two years to qualify.
• Professional rate: 15% off adult classes; subject to annual renewal.

All discounts are subject to approval by BalletNova, inquire for details. Restrictions may apply; discounts may not be combined.

If a registered student will be absent, please notify the studio. Notification can be submitted via the MY BALLETNOVA portal or by phone or email.

Missing warm-up exercises can contribute to injury. Permitting latecomers into class is also disruptive to the teacher and other students. Students who are more than 10 minutes late may be asked to observe class.

Students are expected to listen closely to the teacher and not speak unless asked a question. Students are not to leave their class or interrupt any class in session. Should a student need to be excused, they must obtain permission from the teacher before leaving.

Dancers are required to show respect and courtesy for all students, teachers, and staff members. Behavior that is disruptive, improper, and/or jeopardizes the safety of the dancer(s) will not be tolerated. This includes, but is not limited to, bullying, and negative or derogatory comments. At BalletNova, we all support and encourage each other.

To minimize the distraction of our students while in class, we ask parents to observe the following:

• Do not enter the studio wing
• Observe class only when invited (i.e., during parent observation classes)
• Remain in designated areas when waiting for your child's class to finish
• If your child needs to be pulled out of class for any reason, ask a staff member for assistance.

Students should communicate directly with their instructor if an injury is preventing them fully participating in class. Parents may also send in a note with the student.

Should a serious injury or serious illness prevent a student from participating in class for an extended period of time, please notify BalletNova immediately, preferably by emailing [email protected]. To be considered for a medical credit, submit a detailed doctor’s note describing the student's injury or illness, the length of time the student is required to miss class, and, if applicable, the student's rehabilitation schedule. If approved, the medical credit will begin on the date you notified BalletNova and may be applied toward the student's next semester.

Once the student returns to dancing, full- or part-time, tuition is due in full.

Make-up classes are available for students in the Enrichment and Pre-Professional Programs. All make-up classes must be taken by the registered student within the same semester as the missed class. Make-up classes may be taken in a class of the same level in which the student is enrolled or an appropriate lower-level class. Make-ups cannot be taken during observation classes in January and June (contact the studio for schedule information). Availability of make-up classes is not guaranteed. Make-up classes will not be offered in the case of closures due to inclement weather.

When making a decision to stay open or closed during inclement weather, BalletNova takes many factors into consideration including current conditions, weather forecasts, road conditions, and area school and government closings. As soon as a decision is made to close or cancel classes, an announcement will be made via our website, email, and/or social media outlets. To ease the volume of calls during times of inclement weather, please check our website (www.balletnova.org), Facebook, and/or Instagram before calling the studio.

The safety of our faculty, staff and dancers is always our number one priority. If at any time, you feel you are unable to make it to BalletNova's facilities for class, we ask that you stay at home.